{"id":3069,"date":"2024-05-08T12:41:50","date_gmt":"2024-05-08T11:41:50","guid":{"rendered":"https:\/\/beyond-panel.com\/terms-and-conditions\/"},"modified":"2024-10-18T12:43:01","modified_gmt":"2024-10-18T11:43:01","slug":"terms-and-conditions","status":"publish","type":"page","link":"https:\/\/beyond-panel.com\/en\/terms-and-conditions\/","title":{"rendered":"Terms and Conditions"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"3069\" class=\"elementor elementor-3069 elementor-1206\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-bbf2d9d e-flex e-con-boxed e-con e-parent\" data-id=\"bbf2d9d\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-8e11b37 e-con-full e-flex e-con e-child\" data-id=\"8e11b37\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-493b52f elementor-icon-list--layout-inline elementor-align-left elementor-mobile-align-center elementor-list-item-link-full_width elementor-widget elementor-widget-icon-list\" data-id=\"493b52f\" data-element_type=\"widget\" data-widget_type=\"icon-list.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<ul class=\"elementor-icon-list-items elementor-inline-items\">\n\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item elementor-inline-item\">\n\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/beyond-panel.com\/en\/\">\n\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Home<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item elementor-inline-item\">\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">\/<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item elementor-inline-item\">\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Terms and Conditions<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-0893dc3 e-flex e-con-boxed e-con e-parent\" data-id=\"0893dc3\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-d6ac967 e-con-full e-flex e-con e-child\" data-id=\"d6ac967\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-c5a3f83 elementor-widget elementor-widget-heading\" data-id=\"c5a3f83\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Terms and Conditions<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-3cf82ec e-flex e-con-boxed e-con e-parent\" data-id=\"3cf82ec\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a88746a elementor-widget elementor-widget-text-editor\" data-id=\"a88746a\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Beyond Panel, responsible for the web site, makes available to the users the present document, with which it intends to comply with the obligations set forth in the Law 34\/2002, of July 11, of Services of the Information Society and Electronic Commerce (LSSICE), BOE No. 166, as well as inform all users of the website regarding what are the conditions of use.<\/p><p>Any person accessing this website assumes the role of user, committing to the observance and strict compliance with the provisions herein, as well as any other legal provision that may be applicable.<\/p><p>Beyond Panel reserves the right to modify any type of information that could appear in the web site, without any obligation to give prior notice or inform the users of such obligations, being understood as sufficient the publication in the web site of beyond-panel.com.<\/p><p>The shipping company will drop the panels at the location that is at the same level as the transport vehicle level.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a2d7c1e elementor-widget elementor-widget-n-accordion\" data-id=\"a2d7c1e\" data-element_type=\"widget\" data-settings=\"{&quot;default_state&quot;:&quot;all_collapsed&quot;,&quot;max_items_expended&quot;:&quot;one&quot;,&quot;n_accordion_animation_duration&quot;:{&quot;unit&quot;:&quot;ms&quot;,&quot;size&quot;:400,&quot;sizes&quot;:[]}}\" data-widget_type=\"nested-accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"e-n-accordion\" aria-label=\"Accordion. Open links with Enter or Space, close with Escape, and navigate with Arrow Keys\">\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-1700\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"1\" tabindex=\"0\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-1700\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><h2 class=\"e-n-accordion-item-title-text\"> Identification data <\/h2><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-minus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-plus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1700\" class=\"elementor-element elementor-element-2c39cf4 e-con-full e-flex e-con e-child\" data-id=\"2c39cf4\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-87a5061 elementor-widget elementor-widget-text-editor\" data-id=\"87a5061\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ul>\n<li>Trade name: Hanix Inversiones SL<\/li>\n<li>VAT ID: B-66885310<\/li>\n<li>Address: C\/ Tarragona 2, block 3, portal 3, under A<br \/>29670, Marbella, M\u00e1laga, Spain<\/li>\n<li>E-mail: <a href=\"mailto:info@beyond-panel.com\">info@beyond-panel.com<\/a><\/li>\n<li>Phone: +34 680 870 777<\/li>\n<\/ul>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<script type=\"application\/ld+json\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@type\":\"FAQPage\",\"mainEntity\":[{\"@type\":\"Question\",\"name\":\"Identification data\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Trade name: Hanix Inversiones SL\\nVAT ID: B-66885310\\nAddress: C\\\/ Tarragona 2, block 3, portal 3, under A29670, Marbella, M\\u00e1laga, Spain\\nE-mail: info@beyond-panel.com\\nPhone: +34 680 870 777\"}}]}<\/script>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-69c7a8f elementor-widget elementor-widget-n-accordion\" data-id=\"69c7a8f\" data-element_type=\"widget\" data-settings=\"{&quot;default_state&quot;:&quot;all_collapsed&quot;,&quot;max_items_expended&quot;:&quot;one&quot;,&quot;n_accordion_animation_duration&quot;:{&quot;unit&quot;:&quot;ms&quot;,&quot;size&quot;:400,&quot;sizes&quot;:[]}}\" data-widget_type=\"nested-accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"e-n-accordion\" aria-label=\"Accordion. Open links with Enter or Space, close with Escape, and navigate with Arrow Keys\">\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-1100\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"1\" tabindex=\"0\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-1100\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><h2 class=\"e-n-accordion-item-title-text\"> Shipping Policy <\/h2><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-minus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-plus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1100\" class=\"elementor-element elementor-element-75adaeb e-con-full e-flex e-con e-child\" data-id=\"75adaeb\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4caecea elementor-widget elementor-widget-text-editor\" data-id=\"4caecea\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><strong>Preparation and duration of shipment:<\/strong><\/p>\n<ul>\n<li>Orders placed with Beyond Panel will have a preparation period of 1-2 business days.<br \/>\nAfter this period, the shipping duration will be 2-7 business days. <\/li>\n<\/ul>\n<p><strong>Carriers:<\/strong><\/p>\n<ul>\n<li>The delivery of the products will be made through the following transport companies: Correos Express, CTT Express and Correos PAQ Standard 72. The choice of carrier will depend on the region of delivery and the availability of the service.<\/li>\n<\/ul>\n<p><strong>Shipping costs:<\/strong><\/p>\n<ul>\n<li><strong>Shipping costs for 260 x 60 cm and 300 x 60 cm acoustic panels:<\/strong>\n<ul>\n<li>For Continental Spain:\n<ul>\n<li>Standard service (5-12 working days):\n<ul>\n<li>Orders up to 110,00 EUR: 49,95 EUR.<\/li>\n<li>Orders of 110,00 EUR or more: 49,95 EUR.<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<\/li>\n<li>For the Balearic Islands:\n<ul>\n<li>Standard Service: 99,95 EUR.<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<\/li>\n<li><strong>Shipping costs for the 60 x 60 cm acoustic panel:<\/strong>\n<ul>\n<li>For Continental Spain:\n<ul>\n<li>Standard Service (5-10 working days):<\/li>\n<li>Orders up to 110,00 EUR: 29,95 EUR.<\/li>\n<li>Orders of 110,00 EUR or more: 29,95 EUR.<\/li>\n<\/ul>\n<\/li>\n<li>For the Balearic Islands:\n<ul>\n<li>Standard Service: 99,95 EUR.<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<\/li>\n<li><strong>Shipping costs for accessories and samples:<\/strong><\/li>\n<\/ul>\n<ul>\n<li style=\"list-style-type: none;\">\n<ul>\n<li>For Continental Spain: 9,95 EUR.<\/li>\n<li>For the Balearic Islands: 9,95 EUR.<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<p><strong>Additional Services:<\/strong><\/p>\n<ul>\n<li>Beyond Panel does not offer acoustic panel installation services.<\/li>\n<\/ul>\n<p><strong>Important Note:<\/strong><\/p>\n<ul>\n<li>We recommend that customers check the integrity of the products upon delivery.<br \/>\nIn case of any discrepancies, it is important to contact our customer service immediately.<br \/>This shipping policy is designed to ensure a clear and efficient shopping experience for our customers, while maintaining a high standard of quality and reliability in the delivery process. <\/li>\n<\/ul>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<script type=\"application\/ld+json\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@type\":\"FAQPage\",\"mainEntity\":[{\"@type\":\"Question\",\"name\":\"Shipping Policy\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Preparation and duration of shipment:\\n\\nOrders placed with Beyond Panel will have a preparation period of 1-2 business days.\\nAfter this period, the shipping duration will be 2-7 business days. \\n\\nCarriers:\\n\\nThe delivery of the products will be made through the following transport companies: Correos Express, CTT Express and Correos PAQ Standard 72. The choice of carrier will depend on the region of delivery and the availability of the service.\\n\\nShipping costs:\\n\\nShipping costs for 260 x 60 cm and 300 x 60 cm acoustic panels:\\n\\nFor Continental Spain:\\n\\nStandard service (5-12 working days):\\n\\nOrders up to 110,00 EUR: 49,95 EUR.\\nOrders of 110,00 EUR or more: 49,95 EUR.\\n\\n\\n\\n\\nFor the Balearic Islands:\\n\\nStandard Service: 99,95 EUR.\\n\\n\\n\\n\\nShipping costs for the 60 x 60 cm acoustic panel:\\n\\nFor Continental Spain:\\n\\nStandard Service (5-10 working days):\\nOrders up to 110,00 EUR: 29,95 EUR.\\nOrders of 110,00 EUR or more: 29,95 EUR.\\n\\n\\nFor the Balearic Islands:\\n\\nStandard Service: 99,95 EUR.\\n\\n\\n\\n\\nShipping costs for accessories and samples:\\n\\n\\n\\n\\nFor Continental Spain: 9,95 EUR.\\nFor the Balearic Islands: 9,95 EUR.\\n\\n\\n\\nAdditional Services:\\n\\nBeyond Panel does not offer acoustic panel installation services.\\n\\nImportant Note:\\n\\nWe recommend that customers check the integrity of the products upon delivery.\\nIn case of any discrepancies, it is important to contact our customer service immediately.This shipping policy is designed to ensure a clear and efficient shopping experience for our customers, while maintaining a high standard of quality and reliability in the delivery process.\"}}]}<\/script>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-96a7aff elementor-widget elementor-widget-n-accordion\" data-id=\"96a7aff\" data-element_type=\"widget\" data-settings=\"{&quot;default_state&quot;:&quot;all_collapsed&quot;,&quot;max_items_expended&quot;:&quot;one&quot;,&quot;n_accordion_animation_duration&quot;:{&quot;unit&quot;:&quot;ms&quot;,&quot;size&quot;:400,&quot;sizes&quot;:[]}}\" data-widget_type=\"nested-accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"e-n-accordion\" aria-label=\"Accordion. Open links with Enter or Space, close with Escape, and navigate with Arrow Keys\">\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-1570\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"1\" tabindex=\"0\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-1570\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><h2 class=\"e-n-accordion-item-title-text\"> Return policy <\/h2><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-minus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-plus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-1570\" class=\"elementor-element elementor-element-f7531c3 e-con-full e-flex e-con e-child\" data-id=\"f7531c3\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7cbb463 elementor-widget elementor-widget-text-editor\" data-id=\"7cbb463\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><em>These rules apply only to sales to consumers, unless otherwise agreed.<\/em><\/p><p>We offer a 30-day full refund policy on items purchased in our webshop.\u00a0<\/p><p>The period starts from the day:<\/p><ul><li>You receive the order.<\/li><li>You take physical possession of the last item in cases involving multiple different items ordered in one transaction but delivered separately or in stages.<\/li><li>You take physical possession of the last lot or piece in cases involving a contract for the delivery of goods consisting of multiple lots\/parts.<\/li><li>You take physical possession of the first item in cases of regular delivery of goods over a specified period.<\/li><\/ul><p>\u00a0<\/p><p>You will be responsible for the cost of returning the goods.<\/p><div class=\"gmail_quote\"><div dir=\"ltr\"><p>Cancellations must be notified to us no later than 14 days after purchase, and you must return the shipment within 30 days from receiving the order. Notification must be made via email to <a href=\"mailto:info@beyond-panel.com\">info@beyond-panel.com<\/a> In your message, please clearly indicate that you wish to exercise your right to cancel.<\/p><p>Return the item to:<\/p><p>You will be notified by email on the address of our warehouse where the return will be sent.<br \/>You cannot cancel your order by simply refusing to accept the goods without also providing clear notification of your intention to do so.<\/p><p>\u00a0<\/p><\/div><\/div><p><strong>The following types of items are not covered by the return policy:<\/strong><\/p><ul><li>Items that have been made to the consumer\u2019s specifications or have been clearly personalized.<\/li><li>Items where the seal has been broken.<\/li><\/ul><p>\u00a0<\/p><p><strong>Return<\/strong><br \/>At <a href=\"https:\/\/beyond-panel.com\/en\/\">beyondpanel.com<\/a>, you pay your return costs yourself. You must send your order back to us without undue delay and no later than 30 days after you have notified us that you wish to cancel your purchase.<\/p><p>Upon return, you are responsible for the goods being packed securely. You bear the risk of the item up to the time of delivery of the item. You can usefully reuse the packaging from <a href=\"https:\/\/beyond-panel.com\/\">beyondpanel.com<\/a>. The absence of original packaging may represent a decrease in value, so to be sure to receive all the money back, it is recommended that the item be returned in the original packaging. Enclose a copy of the order confirmation or clearly state which order number it is regarding.<\/p><p>\u00a0<\/p><p><strong>The condition of the item when you send it back<br \/><\/strong><\/p><p>You are only liable for any diminished value of the goods resulting from handling other than what is necessary to establish the nature, characteristics and functioning of the goods. In other words, you can try the product in the same way as if you tried it in a physical store. If the product has been tested in addition to what is described above, we consider it to be used, which means that you will receive only part or nothing of the purchase amount, depending on the commercial value of the item.<\/p><p>In order to receive the entire purchase amount, you must do the same as you can in a physical shop. You are allowed to test the product, but do not take it in real use. If a product has been used, the depreciation will be deducted from your refund. Therefore, be sure to keep the protective foil on the goods until you are sure that you will not make use of the right of cancellation.<\/p><p>\u00a0<\/p><p><strong>Refund of the purchase amount<\/strong><\/p><p>If you regret your purchase, you will of course get the amount you have paid back. In the event of depreciation for which you are liable, the amount of the purchase will be deducted. If you use your right of withdrawal, we will refund all payments received from you, including delivery costs (excluding any additional costs arising from your choice of a delivery method other than the cheapest form of standard delivery that we offer), without undue delay and in any case within 14 days from the date on which we have received notice of your decision to cancel this agreement.<\/p><p>We will carry out such a refund using the same means of payment as you used for the original transaction, unless you have expressly agreed otherwise. We may withhold the refund until we have received the goods back, unless you have submitted, before then, proof of return.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<script type=\"application\/ld+json\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@type\":\"FAQPage\",\"mainEntity\":[{\"@type\":\"Question\",\"name\":\"Return policy\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"These rules apply only to sales to consumers, unless otherwise agreed.We offer a 30-day full refund policy on items purchased in our webshop.\\u00a0The period starts from the day:You receive the order.You take physical possession of the last item in cases involving multiple different items ordered in one transaction but delivered separately or in stages.You take physical possession of the last lot or piece in cases involving a contract for the delivery of goods consisting of multiple lots\\\/parts.You take physical possession of the first item in cases of regular delivery of goods over a specified period.\\u00a0You will be responsible for the cost of returning the goods.Cancellations must be notified to us no later than 14 days after purchase, and you must return the shipment within 30 days from receiving the order. 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